JPYC EX Updates Users on Abnormal Deposit Processing and Remittances

JPYC Inc., the issuer behind the prominent Japanese Yen-pegged stablecoin, has released a progress report regarding the resolution of abnormal deposit transactions on its JPYC EX platform. Following a series of technical and procedural discrepancies that began on September 17, 2026, the company has initiated a structured recovery process to address stalled funds and ensure the integrity of the fiat-to-crypto gateway.

Guidance Issued for Non-Compliant Transactions

The company reported that it has begun sending sequential remittance guidance emails to users whose transactions failed to meet standard deposit protocols. According to the official statement, several specific scenarios triggered these delays, necessitating manual intervention and verification.

• Discrepancies between the declared deposit amount and the actual funds received.
• Transfers made without a prior appointment or formal request through the platform interface.
• Requests for cancellation submitted after the funds had already been deposited into the company's accounts.

These measures aim to synchronize internal ledgers with blockchain records to prevent double-spending or unauthorized withdrawals during the remediation phase.

Verification Status for "Under Review" Operations

For many users, transaction statuses remain listed as "under review" within the JPYC EX dashboard. The issuer clarified that these cases are being handled through individual verification to ensure compliance with Japanese financial regulations and internal security standards.

For transactions still showing as 'under review' and other inquiries, we are individually verifying and processing each case. A definitive completion time has not yet been announced as we prioritize accuracy and security.

While JPYC operates on multiple networks including Ethereum, Polygon, and Avalanche, the current processing delays appear localized to the centralized exchange gateway rather than the underlying smart contracts of the JPYC stablecoin itself.

Conclusion

The ongoing resolution of deposit issues at JPYC EX highlights the operational challenges faced by stablecoin issuers when bridging traditional banking systems with decentralized finance. While remittance guidance is now reaching affected users, the lack of a firm deadline for total completion suggests that the manual audit of these transactions remains a complex task for the technical team. Users are advised to monitor their registered email addresses for official instructions and avoid making new deposits that circumvent established platform rules.