MoreLogin Launches Security Incident Support Plan Following March Exploit

The multi-accounting browser provider MoreLogin has officially opened applications for its special user support plan following a security breach earlier this month. The initiative aims to assist users affected by a series of unauthorized fund withdrawals first detected on March 17, 2026. Eligible participants must complete their submissions through the official client-based customer service portal before the fast-approaching deadline of March 29, 2026, at 23:59 (UTC+8).

Application Process and Eligibility Criteria

To qualify for the support program, users are required to undergo a rigorous technical verification and risk assessment process conducted by the MoreLogin security team. The company has specified that applications are only being accepted through the internal customer service interface within the browser client. This measure is designed to ensure that the claims are directly linked to authenticated user accounts and to prevent fraudulent submissions.

• All applications must be submitted by the March 29 deadline.
• Technical logs and on-chain data will be used for verification.
• Detailed rules regarding compensation tiers are available via the official Medium announcement.

Context of the Security Breach

The security incident gained public attention on March 17, when Yu Xian, the founder of the blockchain security firm SlowMist, reported that several MoreLogin users appeared to be victims of a mass asset theft. According to preliminary forensic analysis, hacker addresses associated with the exploit managed to siphon approximately $450,000 in various digital assets. The breach raised concerns regarding the storage of sensitive data within anti-detect browser environments, which are commonly used by crypto traders to manage multiple accounts.

Security Warnings and Anti-Phishing Measures

In light of the ongoing support process, MoreLogin has issued a stern warning regarding potential impersonation scams. The company emphasized that its staff will never solicit sensitive information to process support claims.

The official team reminds users that this plan is only accepted through the customer service portal within the client, and will not request mnemonic phrases, private keys, verification codes, or wallet authorization information via private message.

This support plan represents a critical step for MoreLogin in restoring community trust following the exploit. As the deadline of March 29 nears, affected users are encouraged to finalize their documentation and ensure they are communicating exclusively through verified official channels to avoid secondary losses to phishing actors.